I viewed a low mileage, ex mobility car & discussed it with Mike, the sales guy. Mike was extremely pleasant & not pushy whatsoever. I went home to think it over & phoned Mike back, later, to say I would have it. Mike declined to take a deposit saying he could trust me. On the agreed day the car was ready, registered in my name & taxed. Unfortunately only one electronic key fob was with the car but Mike said I should not worry as he should be able to locate the second key fob within a couple of days but failing that they would see me right for a replacement. I need not have worried as a couple of days later Mike phoned me to say he had the missing item, which I duly picked up. I can only speak as I found & I found them to be excellent. A potentially stressful transaction was made to feel very pleasant.